Home - Liferay Customer Summit 2026

Every enterprise platform promises transformation. Almost none of them can prove they will still be standing in ten years.

That is the tension this event addresses, and it starts with a simple ambition:

One platform to transform your whole business.

Not a separate tool for marketing, another for commerce, another for customer portals and supplier relationships. But a single foundation that carries all of it, so growth does not mean rebuilding from scratch every time the business changes shape.

Authentic by design is what makes that ambition credible rather than aspirational: security, personalisation, and AI governance are architectural decisions made at the foundation, not features bolted on after something has already gone wrong.

We are making that case somewhere that has spent two centuries proving it too. More on that below.

Why Join Us in London?

See the Future of the Platform: Get an exclusive look at the Liferay product roadmap and the next era of Liferay DXP, including how AI and intelligent automation are being built directly into the platform.
Learn from Your Peers: Hear real transformation stories from other UK and Ireland customers, with live Q&A on how they solved the same challenges you are facing.
Direct Access to Leadership: Connect with Liferay leadership and industry experts, and share feedback on the strategic direction of the platform.
Maximise Your Investment: Discover new ways to use the platform you already own, from features you may not have explored to new project possibilities that increase your return on investment.

Who Should Attend?

This day is for the people who own the outcome, not just the platform.

If you're an IT leader, this is where you see the architecture, security, and governance decisions that make a good digital experience possible, made real rather than theoretical.

Marketing leaders belong here too, especially if you're the one shaping how your brand actually shows up, click by click, across every channel your customers touch. Either way, you'll see one platform carry a consistent, authenticated experience across marketing, commerce, and customer service. And you'll hear it from peers who've already made that case to their own boards.

What matters is the same for everyone in the room: what your customers experience. What your organisation can actually prove about it. What that's worth.

The Summit ends with lunch. Your day in London doesn’t have to.

Liferay DEVCON runs 2–5 November at the QEII Centre — a short walk from Carlton House Terrace.

As a Customer Summit attendee, you have access to something most delegates will pay for: a complimentary pass to attend DEVCON on 4 November – in the afternoon – directly after Customer Summit ends.

Join afternoon keynotes from Liferay leadership, tech sessions, and the DEVCON party night: £289.78 of value, included at no extra cost.

How does it work? Register for Customer Summit and select the DEVCON option in the registration form. We will then contact you directly to confirm your place.

Be fast! Seats are limited to 20 and we’re only handing out one ticket per customer organization. First come, first served. Secure your free pass when you register!

A Venue Built on the Same Principles

Some venues are dressed up to look historic. 10 - 11 Carlton House Terrace simply is. For over 200 years it has adapted, survived, and endured, without ever losing what makes it recognisable.

Three words describe what this venue embodies and what Liferay brings to organisations that cannot afford for things to go wrong: trust, built over time through consistent decisions; reliability, demonstrated by surviving transformations that demolished everything else; authentication, the ability to always know who is inside, what they can see, and why.